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Bank by Phone - PAT System
 24 Hour Personal Access Teller
717.272.4550

Personal Access Teller, technology is at your finger tips.  Pick up your phone and dial 272-4550 and you have instant account information, the ability to transfer funds, make loan payments, inquire about cleared drafts, and make check withdrawals 24 hours a day.

Personal Access Teller - PAT

With PAT the 24 hour telephone teller system, you can reach your account information anytime day or night.  In fact, PAT puts a teller in your home, office, car or anywhere there is a touch tone phone.  With PAT, you can:

  • Check your share and loan balances

  • Make check withdrawals

  • Transfer funds

  • Make loan payments

  • Inquire about cleared drafts

  • Check on deposits and withdrawals

  • Request tax information

PAT is easy to use
All you need is the following:

·  Your account number as listed on your statement.

·  Your Password.

·  A touch tone phone.

Remember, changes to your account are made immediately, accurately, and confidentially.  Our friendly PAT teller voice will guide you through your transaction.

 

How to use PAT
(Entry Menu)

·  Call the PAT number 717-272-455

·  Press 1 for English or 2 for Spanish.

·  Press 1 if you are a member.

·  Enter your account number followed by the # key.

·  Enter your password.



Main Member Menu

Press 1 for Account Information

Press 2 for Transfers and Payments

Press 3 for Account Balances and Tax Information

Press * for the previous menu

Account Information:

Press 1 for Share or Share Draft

Press 2 for Loans

Press * for the previous menu

The Account Information Menu gives you the ability to access more details about your share or loan account. (Transactions, Cleared Checks, Deposits, Loan Balance, Payment Due Date, etc)

Transfers and Payments:

Press 1 for Transfers

Press 2 Check Withdrawals

Press 3 for Payments (Loan Accounts)

Press * for the previous menu

The Transfers and Payments Menu gives you the ability to transfer funds from your accounts, make check withdrawals and make loan payments.

Account Balances and Tax Information:

Press 1 for Share Balances

Press 2 for All Loan Balances

Press 4 for Tax Information on Shares

Press 5 for Tax Information on Loans

Press * for the previous menu

The Account Balances and Tax Information Menu will give you the current balances on all your share accounts or loan accounts only.  You can also retrieve your current and prior year tax information on your share accounts and loan accounts.

 

Things to Remember

·  A Share Draft Account refers to your Checking Account.

·  A Share Account refers to your Savings Account.

·  Enter the exact amount for each transaction, including dollars and cents.  For example, to enter $100.00, press 10000.

·  You may key ahead at any time during the session.  You do not need to wait for the voice prompt.