Fraud Information

  1. 1
    5 COVID-19 Scams to Watch Out For

    1. The fake cure scam. Scammers are peddling bogus cures and vaccines. If you’re offered a drug or vaccine to fight coronavirus — especially by a company you’ve never heard of — you’re looking at a scam.

    2. Phishing emails from the “World Health Organization” (WHO). Scammers are sending out emails which appear to be from the WHO, but are really an attempt to get you to share personal information.

    3. Fake charities. Everyone wants to help those stricken by the virus, but be sure to check out the authenticity of a charity before making your donation.

    4. Malicious websites. Scammers have set up websites full of information on COVID-19 with the intention of gaining access to your device. Don’t download any links or open attachments from non-reputable sources.

    5. Fake funding scams. Criminals invent a “research team” supposedly on the verge of discovering a cure for COVID-19 — they just need your donation. Of course, all funds donated to this alleged team will go directly into the scammers’ pockets. Only donate to verified causes.

  2. 2
    Phishing spoofs US Federal Reserve to steal online bank accounts
  3. 3
    Don’t Let Scammers Get Your Stimulus Check!

    Millions of Americans have received or are awaiting a gift from Uncle Sam to help them get through the Coronavirus pandemic. As part of the Coronavirus Aid, Relief and Economic Security (CARES) Act passed on March 27, the federal government is sending out $290 billion in stimulus checks over the next half a year.

    The first round of checks made its way to millions of checking accounts across the country during the second week of April and the next round is expected to be sent within a few weeks. The remainder will be mailed out over the following 20 weeks.

    Unfortunately, scammers are doing all they can to get their hands on these checks before they reach the rightful recipients. The best way to keep your money safe from scammers is to arm yourself with information about the checks and to learn how to spot the scams.

    To help you keep every dollar that’s coming to you and avoid falling victim to these scams, Lebanon Federal Credit Union has compiled this comprehensive guide on the stimulus check process and the connected scams.

    Important information about the stimulus checks

    Many Americans aren’t aware of this crucial fact: You do not need to take any action to receive your stimulus check. There is no form to fill out, no number to call, and no information to share. Every eligible citizen should receive the check without having to take any action.

    The feds are using the most recent tax filing information they have from each eligible citizen to send out the checks. They will use information from 2019 tax returns to determine the check amount and get recipients their money. Those who haven’t yet filed taxes this year (the tax deadline has been extended to July 15), will have the information from their  2018 taxes used. Social Security recipients, and anyone else not required to file taxes, do not need to take action either; the government already has their information on file.

    There is no need to share information, such as a Social Security number, checking account number or home address, with anyone. There is no need to “sign up” for your check either. All you need to do is wait for your check to land in your mailbox or in your account. Remember the simple rule: There is no need to take any action to receive your check.

    When you may need to take action

    The only exception to the above rule applies to those who have not yet filed taxes for 2018. These citizens may need to submit a simple tax return to receive their check.

    Also, the government has shared that it can only deposit the money directly into checking accounts if it has this information on file for the recipient. This criterion includes nearly all citizens who’ve received a tax refund for the taxes they filed in 2018 or 2019. Individuals receiving their checks via direct deposit will likely have their money sooner. Consequently, many people want to share this information with the IRS before the checks are sent out. It can be done via this link, which can also be used to look up the status of your check. Unfortunately, though, many people have reported that the IRS site has not been working properly recently, which is likely due to heavy traffic.

    How the scams play out

    The scammers trying to nab stimulus checks count on victims thinking they need to take action to get their checks. They use a variety of means, including phone calls, emails, text messages and social media posts, to ask victims to share information that will allegedly enable them to receive their checks. They may ask for the victim’s Social Security number, date of birth, PayPal account information, checking account details, home address or other personal information, claiming it is a necessary “sign up” step in the stimulus check distribution.

    Alternatively, they may claim they can help you receive your check earlier through their website if you share certain information with them. They’ll often use sophisticated spoofing methods to make it appear as if they are legitimate government representatives. Once they have this information, though, they will reach out to the IRS to change your information so your check goes directly into their own accounts. Or, they may hack your account to withdraw the stimulus money as soon as it arrives.

    If you receive any phone calls or messages asking for your personal information so you can receive your check, you are looking at a scam. Do not respond. Report the scam to the FTC at ftc.gov. The federal government has made it clear it will not be reaching out to citizens and asking for information before sending out checks. It has also shared that there is no way for anyone to gain early access to the stimulus check money.

    Stay safe!

  4. 4
    COVID-19 Texting Scam

    The coronavirus pandemic has been raging on American shores for several months, but scammers are still finding new ways to exploit the panic, fear and uncertainty surrounding the virus to con people out of their money. The latest in a string of coronavirus scams involves a simple text message with criminal intent.

    Here’s all you need to know about the coronavirus text scam.

    The scam starts out with the victim receiving an alarming text message informing them that someone they’ve recently been in contact with is infected with COVID-19. They are then told to self-quarantine and to get tested for the virus.

    Here is the actual text from one of these scams:

    “Someone who came in contact with you tested positive or has shown symptoms for COVID-19 & recommends you self-isolate/get tested.”

    The text also includes a link for the recipient to click for more information. Many unsuspecting people who read these messages innocently click on the link and play right into the scammers’ hands. The link provides the scammer with access to the victim’s device. The scammer can then scrape the victim’s personal information off the phone and use it to empty the victim’s accounts, open lines of credit in their name or even steal their identity.

    If you receive a text message like the one described above, do not respond or click on any embedded links. Report the text to local law enforcement agencies, place the number associated with the message on your phone’s “block number” list and delete the message. You can also warn your friends about the circulating scam to keep them from falling victim.

    Stay vigilant and stay safe!

Loan Information

Applying for a Loan on NetTeller Online Banking

Auto, Signature Loan, Line of Credit, Shared Secured, Vehicle, Home Equity, Visa Credit Card

How to apply for a loan online using NetTeller Online Banking

Sign into NetTeller

  • Click on the Services Tab
  • Click "Continue" next to the Loan Application
  • Select a loan type
    • types of loans you can apply for through online banking
      • Signature Loan
      • Prime Line of Credit
      • Platinum Prime Line of Credit
      • Shared Secured
      • New Vehicle
      • Used Vehicle
      • Home Equity 1st Lien
      • Home Equity 2nd Lien
      • Home Equity LOC 1st Lien
      • Home Equity LOC 2nd Lien
      • Visa Credit Card
  • Type loan amount
  • click "Apply for Loan"

Contact Phone Information

Hold times may be longer than normal due to staffing restrictions in light of COVID-19.

717-272-2210- Main Phone Number  |  ***For Spanish Press 8***

Press 1 - iTalk Audi Banking
Press 2 - Information on an existing account, or loan, or to make a loan payment
Press 3 - To apply for a new loan or request information on a new loan
Press 4 - To report a lost or stolen debit or credit card
Press 5 - For company info. including hours of operation or branch location info.
Press 6 - For the company directory of employee extensions

Hours of Operation

All Lebanon FCU Branch Lobbies are closed until further notice. Appointments are needed for in-person services.

DRIVE UP HOURS
Monday 8:00 AM 5:00 PM
Tuesday 8:00 AM 5:00 PM
Wednesday 8:00 AM 5:00 PM
Thursday 8:00 AM 6:00 PM
Friday 8:00 AM 6:00 PM
Saturday 8:00 AM 1:00 PM
Sunday CLOSED CLOSED

Email Contact Information

Loan Department: loans@lebanonfcu.org
Processing Department: processing@lebanonfcu.org
General Questions: lebfcu@lebanonfcu.org

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